Cancellation Policy

At "Weight Loss is Not Cookie Cutter," we strive to provide you with the highest quality of personalized nutrition and wellness services. To ensure a smooth and efficient booking process, we have established the following payment policy: Payment Due Upon Booking: All payments for consultations, group presentations, workshops, and other services are due at the time of booking. This ensures your spot is reserved and allows us to prepare thoroughly for your session. Accepted Payment Methods: We accept various payment methods, including major credit cards, debit cards, and secure online payment platforms. Please ensure your payment details are accurate and up-to-date to avoid any delays. Cancellation and Rescheduling Policy: Cancellation: If you need to cancel your appointment, please do so at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the scheduled appointment may not be eligible for a refund. Rescheduling: We understand that unexpected situations may arise. If you need to reschedule, please contact us at least 24 hours in advance to arrange a new appointment time without any additional fees. No-Show Policy: Clients who do not show up for their scheduled appointment without prior notice may forfeit the payment made for that session. We encourage timely communication to avoid any inconvenience. By adhering to this payment policy, we can ensure a seamless experience for all our clients, allowing us to focus on providing the best possible support for your health and wellness journey. Thank you for your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact us. We look forward to working with you at "Weight Loss is Not Cookie Cutter."

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